Privacy Policy
Last updated: 24 August 2026
Danby House respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, make an enquiry or book a stay with us.
1. Who We Are
Danby House is a privately owned holiday home located in Plettenberg Bay, South Africa.
For any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: privacy@danbyhouse.co.za
Website: www.danbyhouse.co.za
2. Information We May Collect
When you use our website, contact us or make a booking enquiry, we may collect information including:
* Your name
* Email address
* Telephone or WhatsApp number
* Preferred check-in and check-out dates
* Number of guests
* Information relating to your booking or enquiry
* Any other information you choose to provide
We may also collect limited technical information when you visit our website, such as your IP address, browser type and information collected through cookies or website analytics.
3. How We Use Your Information
We may use your personal information to:
* Respond to your enquiries
* Check availability and process booking requests
* Communicate with you about your stay
* Provide customer support
* Improve our website and guest experience
* Send important information relating to your booking
* Comply with legal or regulatory requirements
We will not sell your personal information to third parties.
4. Sharing Your Information
We may share relevant information with trusted third-party service providers where necessary to operate our website and manage bookings. These may include:
* Website hosting and technology providers
* Booking and payment providers
* Email and communication services
* Website analytics providers
We will only share information where it is necessary to provide our services or where we are legally required to do so.
5. Cookies
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site and improve your experience.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
6. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We will only keep your personal information for as long as reasonably necessary for the purpose for which it was collected, including managing enquiries and bookings, complying with legal obligations and resolving any disputes.
8. Your Rights
Depending on the data protection laws that apply to you, you may have the right to:
* Request access to the personal information we hold about you
* Request that inaccurate information is corrected
* Request the deletion of your personal information in certain circumstances
* Object to or restrict certain uses of your information
* Withdraw consent where we rely on your consent to process information
To exercise any of these rights, please contact us at privacy@danbyhouse.co.za.
9. Third-Party Links
Our website may contain links to third-party websites, including booking platforms, social media platforms and local attractions. We are not responsible for the privacy practices or content of those websites. We recommend that you review their privacy policies before providing them with personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top of the policy will be updated accordingly.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Danby House
Plettenberg Bay, Western Cape, South Africa
Email: privacy@danbyhouse.co.za
Website: www.danbyhouse.co.za